Privacy Policy

Knead (kneadapp.co) provides order management, invoicing, and capacity planning tools for bakers, caterers, and food business operators. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Account information — Your name, email address, and business name when you create an account.

Order and business data — Orders, clients, products, recipes, and invoices you enter into Knead. This is your data and you control it.

Payment information — Payments are processed via Stripe. Knead does not store credit card numbers. We store payer email addresses and transaction amounts for your records.

Usage data — Page views and feature usage to help us improve the product, if analytics are enabled.

Gmail data (if connected) — If you connect your Gmail account, Knead accesses only messages from your known customers or messages containing order-related keywords. We do not read, store, or process your full inbox.

• Providing and operating the Knead service
• Processing payments and sending invoices on your behalf
• Sending transactional emails such as order confirmations, invoice notifications, and delivery reminders
• Improving and developing the product

We do not sell your data. We do not use your data for advertising.

Knead's use of Gmail API data is limited to: reading messages from known customers or those containing order-related keywords, sending replies on your behalf, and marking messages as read.

We do not read, store, or share any Gmail messages outside this scope.

You can disconnect Gmail at any time from Settings → Integrations.

Knead's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We share data only with the service providers necessary to operate Knead:

• Stripe — payment processing
• Resend — email delivery
• Supabase — database hosting (US-based)
• Vercel — web hosting

We do not share your data with third parties for marketing purposes.

Your data is retained while your account is active. If you wish to delete your account and all associated data, contact us at hello@kneadapp.co.

All data is encrypted in transit using TLS and at rest. Payment data is handled entirely by Stripe and never touches our servers.

You can access, correct, or request deletion of your data at any time by contacting us at hello@kneadapp.co.

If you have questions about this Privacy Policy, reach out to us at hello@kneadapp.co.